The quality of a four star hotel in Madrid

Your comfort is our main concern. It is also our aim. And our daily objective.

Because of this, among the services that we offer in our four star hotel in Madrid, you will find the following:

  • 24-hour reception and helpdesk
  • Customer service number
  • Sending and receiving of faxes
  • Room service (7a.m. – 12p.m.)
  • Currency exchange
  • Tourist information
  • Car rental
  • Ticket sales for the theatre, cinema, football matches and restaurant reservations
  • Left-luggage office
  • Free luggage escort service
  • Late departure from room completely free-of-charge (subject to availability)
  • Early entrance to bedroom subject to availability
  • Transfers service to/from the Airport (charged and €70 plus TAX)
  • Doorman
  • Printing service for boarding passes available at helpdesk
  • Digital lock door
  • Four lifts
  • Adapted for disabled people
  • Air-conditioning and central heating
  • Free Wi-Fi internet connection all throughout the hotel
  • Cafeteria
  • “Sensaciones” (“Sensations”) Restaurant
  • Bar
  • Room Service (from 8a.m. to 12p.m.)
  • Turning down of bedclothes in the evening
  • Laundry service
  • Lounge areas
  • Business centre
  • Gym with sauna
  • Automated External Defibrillator (a portable and electronic device that diagnoses and treats heart failure)
  • Towels and bedclothes changed daily
  • Parking / Private car park (underground, at an extra charge of €22 per day of stay)